Hey cuties! 💖
We've put together this FAQ to help you slay your shopping experience. If you don't find what you're looking for, don't hesitate to reach out using the contact form below!
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How much is shipping? Is it free?
Good news, darlings! We offer free shipping worldwide on all orders. Just pick your faves, order, and wait for the femboy cuteness to arrive at your doorstep!
How long does shipping take?
We know you're excited to rock your new look! Shipping times vary depending on your location. Once you've filled your cart with kawaii goodness, head to checkout. We'll give you an estimated delivery time based on your address. Remember, we calculate in business days (Monday-Friday), not including holidays.
Do you ship to my country?
You bet we do, sweetie! We want to spread the femboy vibes worldwide.
Will my package be discreet?
Absolutely! We understand the need for privacy. All our packages are shipped in plain packaging with no hints about the fabulous contents inside. The customs form will simply say "clothing" or something equally vague. Your secret's safe with us! 😉
How do your sizes run?
We know finding the perfect fit can be tricky, especially for our beautiful femboy community. Each item has its own size chart, so please check it carefully before ordering. In general, we recommend sizing up 1-2 sizes from your usual to ensure a comfy fit. If you're ever unsure, just ask us!
What if something doesn't fit or I change my mind?
We want you to feel amazing in everything you buy from us! While we can't offer returns for size issues or changes of heart, we've got your back if anything arrives damaged or incorrect. Just let us know, and we'll sort it out faster than you can say "femboy"!
What payment methods do you accept?
We've got options, honey! We accept:
- Major credit/debit cards
- Apple Pay
- Google Pay
- Shop Pay
Is my personal information safe?
Totally! We treat your data like we treat our favorite outfits - with the utmost care. We use top-notch security to keep your information safe and sound.
Do you have any discounts or promotions?
Keep an eye on our site and social media for special deals and promos. We love to surprise our lovely customers with extra sparkle now and then!
How do I care for my new clothes?
We want your new faves to stay fabulous! Check the care label on each item for specific instructions. In general, treat them gently - hand wash or use the delicate cycle, and air dry when possible. Your cute clothes will thank you!
How do I contact Otokonoko
Contact us anytime at:
Phone: +61 490 432 119
Email: support@otokonoko.shop
Address: PO Box 255, Aireys Inlet, Victoria, 3231, Australia
Remember, if you need any more help or have questions we haven't covered here, don't be shy! Reach out to us anytime via the contact form below. We're here to make sure you look and feel absolutely amazing! 🌸✨